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Firstly, preparation in order to prevent the extortion from being able to occur. Support of a cyber extortion event, she says, is three fold. She says those that don't pay the ransom are still paying ransom in other ways, with the average cost of downtime as a result of the extortion being 24 times higher than the average ransom amount. “Ransom payments from cyber extortions was a $350 million industry in 2020, up 311% from 2019.” Laura Hoffner, chief of staff at Concentric, a security and risk management firm on the west coast, says ransomware and cyber extortion as a whole has recently started to affect even those not specifically targeted. He added that counter-operations in digital space will not treat the root cause of ransomware, such as largely ignored cyber security hygiene, omnipresent carelessness and underestimation of cyber risks. Eventually, many innocent US citizens may fall victims to the spiralling cyber war.” 'Worse, Western countries have highly digitalised economies, being specifically susceptible and vulnerable to large-scale cyber-attacks. Moreover, he said any attacked countries will probably retaliate with nation-backed hacking campaigns that may rapidly create chaos and national disaster by damaging critical infrastructure including hospitals, airports, gas or water supply chains.

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Ilia Kolochenko, founder of ImmuniWeb and a member of Europol Data Protection Experts Network, issued a caveat: “Counter-attacks against sovereign states, performed without a convincing attack attribution based on sound evidence of the original aggression, will contradict Tallinn Manual and will likely violate international law.' The White House has said the US will take action against the gangs involved, if the Russian government doesn't.

Although he said government isn’t sure of who is behind the attack, Kaseya has acknowledged receipt of a ransom note from REvil, the group that was behind the JBS USA ransomware attack. On 3 July, US President Joe Biden announced that he was directing the “full resources of the government to assist in the response to the attack'. The bad actors behind this event discovered and leveraged an unpatched zero-day vulnerability in Kaseya's VSA software.

The attack made use of the on-premises servers deployed by Kaseya, and while at first it was thought that the organisation may have been compromised as a root cause, reminiscent of the SolarWinds attack in December 2020, it wasn’t.

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One of the most obvious issues was software that featured outdated code, the use of weak encryption and passwords in the company’s products and servers, failure to enforce basic cyber security practices including regularly patching, and a focus on sales at the expense of other priorities, the employees claimed.

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Five former employees at IT management software provider Kaseya, say company leaders were warned of critical security flaws in its software that enabled a devastating ransomware attack on 2 July which affected up to 1 500 companies.Īccording to Bloomberg, the employees, who asked to remain anonymous because they had signed non-disclosure agreements or were concerned about professional retribution, said they flagged several cyber security concerns to executives between 20, which weren’t fully addressed.

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